Final Sale & No Returns Policy for UV Bazar

Last Updated: November 18, 2025

1. Our Commitment to “Final Sale” Transactions

UV Bazar is a curated online marketplace offering unique and specialty lifestyle products sold by independent third-party vendors (“Vendors”). Due to the nature of our curated goods and the structure of our marketplace, all sales are considered FINAL.

By purchasing an item on the UV Bazar Platform, you agree to this strict No Refund, No Return, and No Exchange policy.

We do not accept returns or offer refunds for:

• Buyer’s remorse, change of mind, or dissatisfaction with the product after use.

• Fit or sizing issues (we encourage checking vendor size charts carefully before purchase).

• Minor variations in color, texture, or design from what is seen online (common with artisanal or handcrafted goods).

2. The Only Exception: Damaged or Defective Items

The only exception to our Final Sale policy is for items that are received by the Customer in a damaged, defective, or incorrect condition as a result of a Vendor or shipping error.

Reporting Requirements:

1. 48-Hour Window: You must notify the selling Vendor of the damage or defect within 48 hours of the item’s delivery time.

2. Required Evidence: Your notification must include the order number and clear photographic or video evidence of the damage, the defect, and the shipping box (if applicable).

3. Vendor Resolution: The Vendor is responsible for reviewing the evidence and will, at their sole discretion, determine the appropriate remedy, which may include replacing the damaged item or providing a refund for the cost of the item.

3. The Marketplace Relationship

As stated in our Terms & Conditions, UV Bazar is a platform provider and is not the seller of record for Vendor products.

• All claims related to damaged or defective goods must be resolved directly with the selling Vendor.

• UV Bazar will only intervene in disputes to ensure Vendors adhere to the 48-hour reporting and resolution process outlined above.

4. Contact

If you have met the criteria above and require assistance with a damaged item claim, please contact the specific Vendor first. If you face issues contacting the Vendor, you may reach out to UV Bazar Customer Support for mediation: Email:support@uvbazar.in